$24k - $30k/year FULL TIME Dutch Speaking Customer Service

Join our dynamic team at Fashion & Apparel Department as a Dutch Speaking Customer Service! An immediate start is available for this Remote-based position. Key to this role is your expertise in Fluency in Dutch and English.. This position comes with a salary of $24k - $30k per Year.

Mercier Consultancy Bulgaria is excited to announce a vacancy for a Dutch Speaking Customer Service Agent in our Fashion & Apparel Department. In this vibrant role, you will assist Dutch-speaking customers with their inquiries related to fashion products and orders, ensuring they have a fantastic shopping experience. Your responsibilities will include managing customer inquiries about product availability, sizing, order status, and returns while providing styling advice and recommendations. If you have a passion for fashion, excellent communication skills, and a commitment to delivering exceptional customer service, we would love to hear from you!

Responsibilities

• Deliver high-quality customer service in Dutch for all inquiries related to fashion and apparel products.
• Assist customers with placing orders, tracking shipments, and managing returns.
• Provide accurate information on product features, sizes, and styling advice.
• Resolve customer concerns and complaints with professionalism and efficiency.
• Document interactions and feedback for continuous improvement purposes.
• Collaborate with the sales and inventory teams to ensure up-to-date product information.
• Stay informed about current fashion trends and company promotions to enhance customer interactions.

• Fluency in Dutch and English, both written and spoken.
• Experience in customer service, particularly in the retail or fashion sector preferred.
• Strong communication skills with a customer-oriented mindset.
• Ability to multitask and manage various customer inquiries simultaneously.
• Familiarity with customer support software or ticketing systems is advantageous.
• Detail-oriented and capable of providing thoughtful recommendations.
• Willingness to work flexible hours, including weekends and holidays as required.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package
5. Health Insurance
6. Private Health Insurance
7. And Much More...