Apply Now FULL TIME Portuguese Speaking Customer Service At

Looking for a skilled Portuguese Speaking Customer Service! This Remote position offers an immediate start for the right candidate. A background in Fluency in Portuguese. will be highly beneficial. We offer a $24k - $36k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a dynamic and customer-focused individual for the position of Portuguese Speaking Customer Service for our Aviation Department. This role involves providing exceptional service and support to our clients and customers in the aviation industry. As a member of our team, you will play a crucial role in ensuring that our customers receive top-notch assistance and guidance throughout their journey. With our commitment to excellence and a passion for connecting people with their dream jobs, The House of Mercier offers a vibrant work environment where your skills and contributions will be valued. If you are fluent in Portuguese, possess a strong customer service background, and are eager to make a significant impact in the aviation sector, we want to hear from you. Join us in our mission to elevate the recruitment experience and help individuals find fulfilling careers globally.

Responsibilities

• Provide exceptional customer service in Portuguese to clients in the aviation sector.
• Assist customers with inquiries regarding flight bookings, cancellations, and itinerary changes.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain a deep knowledge of our aviation services and industry trends to provide accurate information to customers.
• Collaborate with internal teams to enhance customer experience and streamline processes.
• Document customer interactions and feedback to improve service delivery.
• Participate in training and development opportunities to further enhance customer service skills.

• Fluency in Portuguese, both spoken and written, is essential.
• Previous experience in customer service or related roles, preferably in the aviation industry.
• Strong communication skills and ability to connect with customers effectively.
• Problem-solving skills with a focus on customer satisfaction.
• Ability to work in a fast-paced environment while managing multiple tasks.
• Proficiency in using customer service platforms and tools.
• A passion for providing outstanding service and helping others.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...