$24k - $30k/year FULL TIME Italian Speaking Customer Advisor At

Join our dynamic team at Abbott Diabetes Care as a Italian Speaking Customer Advisor! We're looking for someone to start immediately in this Remote role. You'll leverage your skills in Fluency in Italian to succeed. This position comes with a salary of $24k - $30k per Year.

The House of Mercier is a leading recruitment agency dedicated to connecting talented professionals with excellent career opportunities in various sectors. We are currently seeking an Italian-speaking Customer Advisor for Abbott Diabetes Care, a global leader in diabetes management and care solutions. This role is perfect for individuals who are passionate about improving the lives of others through outstanding customer service and support. As a Customer Advisor, you will play a key role in assisting customers with their inquiries regarding diabetes care products and services, ensuring they have the necessary information and support to manage their health effectively. Your fluency in Italian will be essential in communicating effectively with customers and providing them with a tailored experience that meets their unique needs.

Responsibilities

Core Duties & Responsibilities:

• Provide exceptional customer support via phone, email, and chat in Italian, addressing inquiries about diabetes care products.
• Educate customers on product usage, benefits, and best practices for diabetes management.
• Resolve customer complaints and issues with patience and professionalism, ensuring a positive experience.
• Document customer interactions accurately in the company's CRM system.
• Collaborate with team members to continuously enhance service delivery and improve customer satisfaction.
• Conduct follow-up communications to ensure customer satisfaction and encourage ongoing engagement.
• Stay informed about product updates and industry trends to provide knowledgeable assistance to customers.

• Fluency in Italian (both written and spoken) is required; proficiency in English is advantageous.
• Experience in customer service or healthcare-related roles is preferred.
• Strong communication and interpersonal skills, with a focus on delivering excellent customer service.
• Ability to handle multiple inquiries efficiently in a fast-paced environment.
• Experience with CRM systems and proficiency in Microsoft Office applications.
• Excellent problem-solving skills and a proactive attitude towards addressing customer needs.
• A genuine interest in diabetes care and a desire to help customers manage their health effectively.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Monthly Performance Bonus

Private Insurance

And More...