Careermilard Delta Airlines Remote Customer Service Agent

Explore a new role with careermilard as a Delta Airlines Remote Customer Service Agent- Hiring Now! This Remote position offers an immediate start for the right candidate. This position requires a strong skillset in relevant areas. The compensation for this role is Competitive salary.

Delta Airlines Remote Customer Service Agent Location: Remote (USA)

Core Duties & Responsibilities:

• Handle inbound customer inquiries via phone, email, or chat regarding flight bookings, cancellations, modifications, and general queries.
• Assist customers in navigating Delta?s website and mobile app.
• Resolve issues related to ticketing, baggage, refunds, and loyalty program accounts.
• Provide accurate and timely information to ensure customer satisfaction.
• Document customer interactions and update records in compliance with company policies.
• Collaborate with internal teams to escalate and resolve complex issues efficiently.

Essential Skills & Qualifications:

• High school diploma or equivalent (Bachelor?s degree preferred).
• Previous experience in customer service, preferably in the travel or airline industry.
• Strong verbal and written communication skills.
• Proficiency in using computers, including familiarity with CRM systems and Microsoft Office.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and a customer-first mindset.
• Reliable internet connection and a quiet workspace free from distractions.

Working Hours:

• Flexible scheduling with shifts that may include evenings, weekends, and holidays.
• Full-time and part-time positions are available.

Your Rewards & Benefits:

• Competitive pay with performance incentives.
• Medical, dental, and vision insurance.
• 401(k) retirement plan with company match.
• Travel privileges for employees and eligible family members.
• Paid training and professional development opportunities.