Careermilard Invites Applications For FULL TIME Saas Customer

We are seeking a passionate Saas Customer Support Specialist! This Remote position offers an immediate start for the right candidate. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

Description: ? Provide the highest quality software support via inbound customer calls and email inquiries ? Analyze problems, research solutions, and provide easily understood answers to customers ? Provide end-user support and training, present new services to help existing customers ? Coordinate with internal teams to ensure thorough support for clients Requirements: ? 3+ years of software/application support experience specifically for a B2B SaaS product ? Clear and concise communication and documentation style ? Ability to break down, analyze and solve complex problems ? Organization and time management skills a MUST ? Must be self directed and thrive in a fast paced environment with minimal direction ? Excellent written and verbal communication skills ? Huge Plus If You Have: ? Experience supporting a healthcare or pharmaceutical industry SaaS product ? HubSpot experience Benefits: ? Fully Remote ? Unlimited PTO (Highly suggested 3-week minimum) ? Flex Hours ? 100% healthcare premiums covered for employees ? 70% healthcare premiums covered for dependents ? Low cost-to-employee vision and dental ? Automatic 3% employer addition to 401k ? 12 weeks of fully paid Parental Leave ? Technology stipend to cover the equipment you need to set up your home office ? Professional development reimbursement