Careermilard Customer Service Call Center Representative - Remote

Explore a new role with careermilard as a Customer Service Call Center Representative- Remote - Work From Home! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. You can expect a salary of Competitive salary for this role.

Work from home and provide superior customer service in an emergency contact/call center environment through phone and other channels of correspondence. ? Handle questions and concerns regarding weather related emergencies with the highest degree of courtesy and professionalism. ? Communicate and provide accurate answers to resolve end-users' questions and concerns. ? Display empathy, have a passion for customer service excellence, and enjoy helping people, especially those impacted by weather related incidents. ? Use a respectful and tactful manner to effectively deal with difficult situations. ? Maintain knowledge of systems/applications/products serviced by the contact center. ? Ability to follow strict work instructions and procedures. ? Adapt to continual changes to work instructions and procedures. ? Available for a flexible schedule from 7 AM to 12AM ET, Monday through Sunday. ? Attend training as needed. ? Listen to performance feedback and integrate suggestions into your... daily tasks. ? Demonstrate a strong attendance record and excellent work ethic. Qualifications and Skills ? Must be a U.S Citizen ? Effective listening & comprehension skills ? Ability to closely follow instructions ? Outstanding verbal & written communication skills ? Analytical & resourceful problem-solving skills ? Proper telephone etiquette ? High level of accuracy & attention to detail ? Computer literacy, technical aptitude & familiarity with basic office software systems ? Ability to work independently & in a team setting ? Must be able to pass a Public Trust Background Check Join our team as a Call Center Representative where your contributions will make a difference! Job Type: Full-time Pay: $21.50 per hour Benefits: ? Work from home Experience: ? Call center: 1 year (Preferred) ? Customer service: 1 year (Preferred) Work Location: Remote Apply!