Careermilard: FULL TIME Remote Live Chat Agent / Guest Relations

Your next career move starts here: Remote Live Chat Agent / Guest Relations Officer | WFH! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.

This a Full Remote job, the offer is available from: United States, Canada, California (USA) Job Overview We are seeking a committed and personable Guest Relations Officer / Live Chat Agent to join our dynamic team in a remote capacity. If you have a passion for delivering exceptional customer service and enjoy creating memorable experiences for clients, we would love to hear from you. Key Responsibilities ? Act as the face of our organization: Engage with guests through live chat, addressing their inquiries and resolving any issues they may encounter. ? Develop in-depth knowledge of our properties, services, and promotional offerings to provide informed assistance. ? Cultivate positive relationships with guests, ensuring they feel valued and appreciated. ? Deliver prompt, accurate, and helpful responses to all guest inquiries, maintaining a high standard of service. Required Skills ? Proven track record in providing outstanding customer service, ideally within the real estate or... hospitality sectors. ? Superior written and verbal communication skills. ? Strong problem-solving abilities, with a focus on effective issue resolution. ? Proficient in using live chat software and Customer Relationship Management (CRM) tools. ? Self-driven and capable of managing time efficiently while working independently. ? Exceptional attention to detail with a focus on delivering accurate information. Qualifications ? Previous experience in customer service roles is essential. ? Strong communication capability is required. ? Demonstrated ability to effectively resolve problems. ? Familiarity with live chat and CRM systems is preferred. Career Growth Opportunities ? This role presents the opportunity for skill enhancement and professional development, allowing you to advance within the customer service domain. Company Culture And Values ? Our organization promotes a supportive and collaborative environment, where every team member is encouraged to thrive and contribute towards creating outstanding guest experiences. Employment Type: Full-Time This offer from 'Get It Recruit - Hospitality' has been enriched by Jobgether.com and got a NaN% flex score Apply!