Careermilard Customer Support Assistant ( WFM ) - Urgently Hiring

Join our dynamic team at careermilard as a Customer Support Assistant! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

Company Description About SharpContra At SharpContra, we are committed to excellence and providing top-tier services to our clients. We focus on innovation and continuous growth, and we are looking for passionate individuals to join our team. Job Description Job Description SharpContra is seeking a Customer Support Assistant to join our team in Reno, NV. We are dedicated to providing exceptional customer service and support to our clients. As a key member of our support team, you will address customer inquiries, resolve issues, and ensure a positive customer experience. Responsibilities ? Respond promptly and professionally to customer inquiries via email, phone, or in person. ? Resolve customer complaints by identifying solutions and ensuring timely follow-up. ? Maintain accurate records of customer interactions and transactions. ? Collaborate with team members to improve service processes and overall customer satisfaction. ? Assist in onboarding new customers by providing essential guidance and support. ? Identify and report recurring issues or patterns to management. Qualifications Skills & Qualifications ? Strong verbal and written communication skills. ? Ability to multitask and manage time effectively. ? Problem-solving mindset with attention to detail. ? Proficiency in basic computer systems and CRM tools. ? Prior experience in customer service or support is preferred but not required. Additional Information Benefits ? Competitive salary: $45,000 - $50,000 per year. ? Opportunities for professional growth and career advancement. ? Comprehensive training to enhance your skills. ? Friendly and supportive work environment. ? Paid time off and holiday benefits. Apply!