Apple Support Remote Specialist ( FULL TIME ) - Careermilard

careermilard has an opening for a dedicated Apple Support Remote Specialist! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

Job Title Apple Support College Advisor - At Home Opportunity About Us We believe in delivering exceptional service to our customers through dedication, creativity, and innovation. As an Apple Support College Advisor, you'll play a key role in providing world-class customer experience. Responsibilities ? Provide technical support for our popular products, including iPhones, iPads, MacBooks, and more. ? Use documented troubleshooting flows to resolve issues. ? Listen to customers and tailor communication to their needs. Requirements ? Enrolled at a US university pursuing a bachelor's degree or higher. ? A quiet home workspace with ergonomic chair and desk. ? A hard-wired internet connection with minimum download speed of 10 Mbps and 3 Mbps upload at your address. ? Available for five weeks of full-time paid training on a set schedule. ? Able to work 20 weekly hours after training. ? Able to flex up or down in weekly hours when school is not in session. ? Able to meet minimum typing speed of 40 WPM while talking with customers. ? Successful completion of a pre-employment assessment, background check, and initial training. ? Minimum GPA of 2.7. Preferred Qualifications ? Bachelor's degree in Business, Communications, Computer Science, Engineering, or other tech-related field. ? Possess passion for customer service and ownership of the customer experience. ? Able to navigate difficult conversations and display resilience. ? Able to self-manage and work independently in a fast-paced environment.