$30k - $50k/year Nordic Speaking Customer Advisor - Telecommute

iGaming - Remote is looking for a talented Nordic Speaking Customer Advisor! An immediate start is available for this Remote-based position. A background in Fluency in Nordic languages and English will be highly beneficial. We offer a $30k - $50k per Year.

The House of Mercier is thrilled to offer an exciting opportunity for a Nordic Speaking Customer Advisor for iGaming, working remotely from Greece. If you are a passionate individual that thrives in a dynamic environment and enjoys helping customers navigate their online gaming experiences, we want to hear from you!

Your Responsibilities

• Assist Nordic-speaking customers with their inquiries related to gaming accounts, technical issues, and promotional offers in a timely and professional manner.
• Provide detailed information regarding game features, rules, and promotions to enhance customer engagement.
• Resolve customer complaints and concerns effectively, ensuring a positive gaming experience.
• Stay updated on gaming industry trends and product offerings to provide accurate support.
• Record customer interaction and feedback for continuous service improvement.
• Work cohesively within a remote team to share insights and contribute to collective goals related to customer satisfaction.
• Support team efforts to increase loyalty and retention among our Nordic-speaking user base.

• Fluency in one or more Nordic languages (e.g., Swedish, Norwegian, Finnish, Danish) alongside English; additional language skills are a plus.
• Experience in customer service, preferably within the iGaming or online entertainment sectors.
• Excellent communication and interpersonal skills, demonstrating a friendly and professional attitude.
• The ability to explain complex gaming concepts in an easy-to-understand manner.
• Strong analytical skills and attention to detail in documenting customer interactions.
• Knowledge of iGaming platforms and regulations is advantageous.
• A passion for gaming and dedication to enhancing customer experiences is essential.

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Good monthly Salary
• 2 Extra Salaries Per Year
• And More....