$24k - $36k/year FULL TIME Polish Speaking Customer Support At

Explore a new role with Online Content Creators as a Polish Speaking Customer Support! This Remote position offers an immediate start for the right candidate. You'll leverage your skills in Fluency in Polish (written and spoken) to succeed. You can expect a salary of $24k - $36k per Year for this role.

The House of Mercier is an innovative recruitment agency committed to connecting talented individuals with exciting career opportunities globally. We are currently seeking a Polish Speaking Customer Support Specialist for Online Content Creators to join our expanding team. In this role, you will provide exceptional support to content creators who are navigating the digital landscape. Your ability to communicate effectively in Polish will be integral to assisting our clients as they utilize our services to maximize their creative potential. You will be responsible for resolving inquiries, addressing issues, and providing insights into industry best practices. If you are passionate about the content creation space and possess strong customer service skills, we invite you to be a part of our dynamic team at The House of Mercier, where your contributions will make a real difference for our clients.

Responsibilities

Key Responsibilities

• Deliver outstanding customer support in Polish to online content creators via email, chat, and phone.
• Assist clients with inquiries about our services, tools, and features related to content creation.
• Effectively troubleshoot technical issues and provide timely resolutions.
• Educate clients on best practices for using our platforms to enhance their content creation efforts.
• Document customer interactions and feedback for continuous improvement of services.
• Collaborate with colleagues to promote a positive customer experience and share insights.
• Contribute to the development of support resources, including FAQs and tutorials.

• Fluency in Polish (written and spoken) is required; proficiency in English is preferred.
• Experience in a customer support role, ideally within the online content creation or digital services field.
• Strong communication and interpersonal skills, with a passion for helping others.
• Ability to manage multiple inquiries in a fast-paced environment and provide timely solutions.
• Familiarity with content creation tools and online platforms is an asset.
• Proficient in using customer support software and basic office applications.
• A proactive attitude and a commitment to delivering high-quality service.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...