Careermilard Invites Applications For FULL TIME Lead Experience

An exciting opportunity: Lead Experience Designer Shopping Journey! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.

About the position The Lead Experience Designer for the Shopping Journey at Verizon is responsible for leading cross-disciplinary teams to design seamless and unified end-to-end experiences for users. This role focuses on creating and improving digitally-led experiences, ensuring that the shopping experience is reliable, simple, and exceptional. The designer will leverage research, data, and best practices to co-create experiences that meet user needs and business goals. Responsibilities ? Leading cross-disciplinary teams in complex design programs to design seamless and unified end-to-end experiences for users. , ? Mapping out user needs, desires, and business opportunities. , ? Leveraging research, data, and best practices to explore concepts and co-create experiences with partners across the business. , ? Crafting intricate journey maps, service blueprints, and user experience designs that offer clear insights and actionable recommendations. , ? Conducting regular workshops with designers and stakeholders to gather insights and validate journey maps. , ? Planning and facilitating team activities to identify design problems and opportunities within project briefs. , ? Judging solution quality and context appropriateness, making recommendations for improvement. , ? Providing directional input to the team and evolving the design system through discussions and feedback opportunities. , ? Establishing best practices in shared tools and software for design. Requirements ? Six or more years of relevant experience in UX design or related fields. , ? Experience mapping digital journeys and/or shopping flow experience with a portfolio that includes examples. , ? Experience facilitating regular workshops with designers and stakeholders. , ? Proficiency in Figma and using UI libraries/structures. Nice-to-haves ? Ability to champion Design Thinking philosophy throughout the business. , ? Ability to capture and visualize complex journey nuances and iterate on existing designs. , ? Experience working with and contributing to a design system. , ? Hands-on expertise in use case development, storyboarding, mock-ups, and interactive prototypes using Figma. , ? Strong thought partnering skills and the ability to advocate for user needs. , ? Proficiency in digital tools designed for journey mapping and design. , ? Experience using UX design best practices and understanding mobile-first and responsive design. , ? Solid grasp of user-centered design, user research, user testing, and usability concerns. Benefits ? Health insurance , ? 401(k) , ? Tuition reimbursement , ? Paid time off , ? Adoption assistance , ? Parental leave Apply!