American Income Life Needs PART TIME Part - Time Insurance
Posted 2025-06-13
Remote, USA
Part Time
Immediate Start
Now hiring at American Income Life for a Part-time Insurance Verification Specialist - Remote/at Home Work! This Remote position offers an immediate start for the right candidate. The role has a strong focus on Excellent communication. We are a key player in the Insurance Carriers market. You can expect a salary of $25k - $40k per Year for this role.
Part-Time Call Center RepresentativeThe Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy.Summary Job Description:We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance.Primary duties & responsibilities:⢠Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment⢠Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed⢠Clearly explain the application process to potential customers⢠Accurately complete additional paperwork as needed⢠Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database⢠Transfer calls to appropriate department as needed⢠Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)Required Knowledge, Skills, & Abilities:⢠Excellent oral and written communication⢠Superior customer service skills required - friendly, efficient, good listener⢠Proficient use of the computer, keyboard functions and Microsoft Office⢠Ability to multi-task⢠Knowledge of medical terminology and spelling a plus⢠Ability to work under pressure⢠Excellent organization and time management skills⢠Must be detail-oriented⢠Have a desire to learn and grow within the CompanySCHEDULE: Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon