Apply Today FULL TIME French Speaking Customer Service

An exciting opportunity: French Speaking Customer Service! This is an exciting Remote opportunity with an immediate start. You'll leverage your skills in Fluency in French and English to succeed. The compensation for this role is Competitive salary.

Patrique Mercier Recruitment FR is excited to present a remote opportunity for a French Speaking Customer Service Representative for a renowned brand specializing in high-end coffee machines. This role is perfect for coffee enthusiasts who are passionate about providing exceptional customer support while working from the comfort of their own home in Greece.

Responsibilities

• Deliver outstanding customer service to French-speaking clients via phone, email, and chat.
• Assist customers with product inquiries, order placements, and technical support for coffee machines.
• Provide guidance and troubleshooting assistance to resolve customer issues efficiently.
• Maintain up-to-date knowledge of product features, specifications, and best practices for use.
• Document all customer interactions thoroughly and accurately for continuous improvement.
• Collaborate with internal teams to ensure swift resolution of customer concerns and inquiries.
• Promote the brand’s products and offer personalized recommendations based on customer needs.

• Fluency in French and English, both written and spoken.
• Experience in customer service, preferably in the home appliances or luxury goods sector.
• Strong communication skills and a genuine passion for helping customers.
• Problem-solving abilities and the capability to handle customer inquiries under pressure.
• Proficiency in customer service software and Microsoft Office applications.
• Detail-oriented with excellent organizational skills.
• A love for coffee and an interest in coffee machines is a significant advantage!

•   Private Health Insurance 
• Training & Development 
•  Performance Bonus  
• 2 Extra Salaries Per Year Fully Paid Training  
• Fully Paid Relocation Package ( flight, transfer and hotel )   
• Free Greek Lessons, discounts and other perks