Careermilard ( Distributed ) Hiring FULL TIME American Express
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
We are seeking a passionate American Express Remote | American Express! This Remote position offers an immediate start for the right candidate. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.
- Possessing an in-depth understanding of your client?s strategic objectives, key drivers of success, organizational culture, and business objectives.
- Providing guidance to customers in the assessment of goals and strategies to optimize performance across their program.
- Identifying unique travel needs that exist for news, sports, film or tv production, and developing innovative solutions to enhance productivity & improve traveler/caller experience during service fulfillment.
- Establishing partnerships with key business constituents (Global Business Consulting, Client Services, Service Delivery, Implementations, Meetings & Events and GCG Directors)
- Building a web of influence at key levels within the account and among affiliate studios working with our clients on specific productions.
- Understanding and supporting the dynamic needs of entertainment travel, trends, and evolving requirements
- Completing strategic account plans, focused on identifying ground-breaking business opportunities that enhance and optimize the customer experience,
- Creating customer value, exceeding customer expectations, strengthening client relationships, driving savings, increasing retention, and optimizing performance through process and data analysis.
- Leading the improvement of the American Express Global Business Travel value proposition through consultation, technology road mapping and optimizing online servicing solutions.
- Leading business planning, quarterly and annual reviews, regional pricing strategies, and ongoing P&L management for the account.
- Researching the marketplace and competitor products and services to highlight the value that distinguishes AEGBT products, and specifically uses MI, benchmarking, and technology as critical value drivers.
- Enhancing the American Express Global Business Travel value proposition through policy consultation, researching white paper needs, technology road mapping and optimizing online solutions.
- Representing AEGBT to Media and Entertainment prospects as a subject matter expert.
- Note: While this position will be responsible for one or more media clients, the client portfolio may include clients outside of the entertainment sector.
- Passion and excitement for the unique needs of entertainment clients
- Proven success and demonstrable positive results in a global account / client management, and or Project Management, experience.
- Experience/knowledge of Media and Entertainment Travel.
- Proven success in upselling products, services and solutions increasing client revenue and profitability.
- Demonstrated ability to develop and implement growth strategies, build action plans, and set goals.
- Demonstrated ability to develop creative solutions addressing the outstanding needs of entertainment travel
- Proven innovative problem-solving abilities and decision-making skills required, in addition to prioritization, and planning skills.
- Strong negotiation skills, including the ability to handle objections and achieve mutually beneficial solutions.
- Demonstrated ability to proactively build and maintain a comprehensive network, both internally and externally, to successfully navigate through client organizations.
- A sophisticated range of communication and presentation skills.
- Demonstrated ability to quickly learn, understand, and articulate key product and value proposition knowledge in a variety of contexts.
- Strong financial acumen required to leverage the key drivers of profitability.
- Strong business acumen required to communicate the Amex Global Business Travel value proposition.
- Strong analytical mindset.
- Previous large market /multinational client/global experience preferred.
- Possess a strong understanding of the Global Business Travel marketplace.
- Travel Operations knowledge required.
- Demonstrated knowledge of Business Travel Service Delivery and Client Management.
- Solid understanding of Business Travel Service Delivery technology/tools and processes.
- Advanced software skills (MS Office) required.
- A love of travel, entertainment, and learning
- A reputation for trust, integrity and getting things done