Apply Today: FULL TIME Call Center Support Coordinator - Remote

Join our dynamic team at careermilard as a Call Center Support Coordinator - Remote - Part Time! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. We offer a Competitive salary.

Job Type Part-time Description Metro PT is looking for a part-time Call Center Support Coordinator. Under the supervision of the Call Center Supervisor, he or she will assist in our commitment to provide our patients with a stellar patient experience by ensuring the highest quality and compassionate care. Come be a part of a growing organization in a progressive, supportive, and innovative team! Job Status: Part-Time Location: Remote with preference for candidates in the New York area but we can accept candidates from New York, Florida, Georgia, Maryland, Pennsylvania, and Virginia Hourly Rate: $17-$20 Requirements What You'll be Doing! ? Effectively communicate changes to administration procedures of the front office, including telephones, processing, scheduling, and verifications. ? Route escalated calls to the appropriate department and personnel. ? Complete tasks surrounding the nature of the call and providing the highest level of patient care and support. ? Schedule appointments based on availability and continuity of care, verifies insurance information, updates demographics, and informs patients of necessary documentation for health center visits. ? Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations. ? Answer a high volume of calls Schedule: 11am-4pm Monday, Tuesday, Thursday, Friday Who You Are! ? High School Diploma or equivalent ? Strong customer service skills; ability to diffuse client frustrations ? Excellent interpersonal and communication skills ? Ability to use logic and problem-solving skills to resolve issues ? Ability to work independently under tight deadlines in a rapidly changing environment ? Excellent time management and organizational skills Salary Description $17-$20/ hour