Aetna Is Hiring A Work From Home Customer Service Representative
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
Now hiring at Aetna for a Work From Home Customer Service Representative! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.
The flexibility of working from home as a Customer Service Representative at Aetna! Join a dynamic team committed to providing top-notch customer support. Enjoy the convenience of a remote position while earning competitive compensation. As a key player in the healthcare industry, Aetna values your dedication to customer service. Seize this opportunity to contribute to a healthier world and... elevate your career from the comfort of your home. Apply now for a fulfilling role with a renowned company. Key Responsibilities: ? Respond to customer inquiries via phone, email, and chat in a professional and timely manner. ? Assist members with questions related to benefits, claims, and coverage. ? Provide accurate information and educate members on Aetna's products and services. ? Document customer interactions and transactions with a high level of accuracy. ? Collaborate with cross-functional teams to resolve customer issues. Qualifications: ? High school diploma or equivalent; some college or relevant experience preferred. ? Previous experience in customer service, call center, or a related field is a plus. ? Excellent communication skills, both verbal and written. ? Strong problem-solving abilities and attention to detail. ? Ability to work independently and as part of a virtual team. ? Comfortable using technology and navigating multiple systems simultaneously. Work Environment: This position offers the flexibility to work from the comfort of your home. Aetna provides the necessary equipment and resources to support a productive remote work experience. Benefits: ? Competitive salary. ? Comprehensive health and wellness benefits package. ? 401(k) retirement savings plan with company match. ? Career development and advancement opportunities. ? Work-life balance and flexible scheduling options. How to Apply: If you are passionate about delivering excellent customer service and want to contribute to the well-being of others, we encourage you to apply. Please submit your resume along with a cover letter outlining your relevant experience and why you are interested in joining Aetna as a Work From Home Customer Service Representative. Aetna is an equal opportunity employer committed to diversity in the workplace. We encourage candidates from all backgrounds to apply Apply!