Careermilard Is Hiring A Hiring 2 , 000 Customer Service Reps
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
We are seeking a passionate Hiring 2,000 Customer Service Reps - WORK FROM HOME - SET YOUR OWN HOURS! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. You can expect a salary of Competitive salary for this role.
Overview:Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes. Examples of positions may include: helping customers make travel arrangements for a cruise, coordinating roadside assistance for stranded motorists, assisting customers to navigate a tax company's website, and assisting families with Disney reservations, to name a few. Our virtual agents are true professionals, with relatable personalities, and a 'bend-over-backward for you' mentality. If you are looking for a family-oriented, work-from-home environment with a professional company then this is the place for you. If you have the appropriate office setup, we can offer you flexible hours, 100% autonomy, all in the comfort of your home. The starting pay for our agents is $10/hour for a minimum of 40 hours per week; and $8/hour for less than 40 hours per week. We also include bonuses/incentives based on performance, hours worked, and customer satisfaction. All hours/shifts are available (Days, Evenings, Nights, weekends, and OT) from which you can choose to work. The earning potential is between $30,000-$60,000 per year if you're willing to put in the time and effort, and offer great customer support. This is an independent contractor opportunity. Responsibilities: ? Participating in training and certification courses ? Providing excellent customer service by guiding and helping others with a friendly attitude ? Using your home computer and phone to answer inbound phone calls, video calls, and/or live chats to provide awesome customer service ? Committing to and following through on working a minimum number of hours per week ? Being accountable in all areas of work with us Qualifications: Standard Requirements ? Must have customer service experience and/or administrative experience (6+ months experience preferred) ? Must have (or be willing to set up) a quiet home office with a computer/laptop, headset, and reliable/strong internet connection ? Must demonstrate a high level of professionalism with excellent typing, communication, and computer skills ? Must be skilled in spelling and grammar rules ? Must be willing to submit to a standard background check, drug test, technology check, and voice assessments ? Must be willing to work hard and strive to make customers happy ? Must be articulate and have an excellent command of the English language Technical Requirements ? CPU i5 (or equivalent), i7 recommended, No Atom, Celeron, Pentium, Opteron processors. ? Internet Download Speed 5Mbs down speed minimum. ? Internet Upload Speed 3Mbs up speed minimum. ? Network Latency Max 250 MS latency max. ? OS Win 8.1 (64bit), Win 10 (64bit). ? RAM 4GB minimum, 8GB recommended. ? Must have a home office set up and ethernet cord you can connect to your computer. ? Chromebooks, ipads or similar devices are not acceptable. Must be a desktop or laptop connected to a nearby router or wall for firewall/security purposes. Skills: Administrative Skills, Apple iPad, Background Investigation, CPU (Central Processing Unit), Communication Skills, Computer Skills, Customer Satisfaction, Customer Support/Service, English Language, Ethernet, Intel Pentium, Laptop PC, Operating Systems, SET (Secure Electronic Transaction), Telephone Skills, Travel Planning, Typing, Work From Home About the Company: ECS Virtual Support, LLC Apply!