Apply Now Patr​ique Mercier Recruitment: FULL TIME German

Your next career move starts here: German Speaking Customer Support Financial Industry - Remote! We're looking for someone to start immediately in this Remote role. The role has a strong focus on Fluency in German and English. A salary of Competitive salary is offered.

Patrique Mercier Recruitment is pleased to offer a fantastic opportunity for German Speaking Customer Support representatives to work remotely within the financial industry from Greece. If you are fluent in German, passionate about customer service, and have an interest in the financial sector, this role is the perfect fit for you!

As part of this position, you will provide top-notch support to German-speaking clients, addressing their inquiries and assisting them with financial products and services. Your commitment to delivering high-quality service will help clients navigate their financial needs effectively.

Responsibilities

• Provide excellent customer support to German-speaking clients via phone, email, and chat
• Resolve inquiries related to financial products and services efficiently
• Troubleshoot customer issues and provide effective solutions
• Document customer interactions and gather insights to improve service
• Collaborate with internal teams to ensure high service standards
• Stay up-to-date with financial industry trends and products
• Follow established protocols to maintain quality service delivery

• Fluency in German and English, both written and spoken
• Prior experience in customer service or knowledge of the financial industry is preferred
• Strong communication and interpersonal skills
• Proficient problem-solving abilities focused on customer satisfaction
• Able to work independently in a remote setting
• Detail-oriented and committed to providing exceptional service
• Familiarity with customer support software and tools is beneficial
• Proficient with computers and various digital platforms
• Valid European Passport or ID

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel for the first month )