Careermilard Announces FULL TIME Customer Support Specialistat

careermilard is looking for a talented Customer Support Specialistat Chewy! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. The compensation for this role is Competitive salary.

In this role, you will:

1. Customer Assistance:?Assist customers with inquiries, product information, order tracking, and problem resolution through various communication channels.
2. Product Knowledge:?Stay informed about Chewy's wide range of products and services to provide accurate information and recommendations to customers.
3. Communication Skills:?Utilize effective communication skills to interact with customers in a positive and professional manner, ensuring a seamless customer experience.
4. Problem Solving:?Identify and resolve customer issues promptly, aiming for first-call resolution whenever possible.
5. Documentation:?Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.

To Succeed, You'll Need:

1. Excellent Communication:?Strong verbal and written communication skills.
2. Customer-Focused:?A passion for delivering exceptional customer service and a customer-first mindset.
3. Tech-Savvy:?Comfortable navigating multiple systems simultaneously and adapting to new technologies.