American Airlines Customer Service Remote At Careermilard - Apply
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
Join our dynamic team at careermilard as a American Airlines Customer Service Remote! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. The compensation for this role is Competitive salary.
American Airlines Customer Service Remote (Work From Home) Job Summary: â **Job Type:** Part-Time â **Salary:** Competitive Hourly Rate â **Working Hours:** Under 4 hours per shift â **Company:** American Airlines â **Flexible Schedule Opportunity** â **Remote Location:** Nationwide, USA â **Benefits:** Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts Job Description: American Airlines is looking for dedicated and enthusiastic individuals to join our customer service team as remote agents. This part-time position offers a flexible schedule, making it a perfect fit for those seeking a work-from-home opportunity with a globally recognized brand. As a member of our customer service team, you will be the first point of contact for our customers, providing exceptional service and support to ensure a seamless travel experience. In this role, you will handle a variety of customer inquiries, ranging from flight reservations and itinerary changes to providing information about travel policies. You will use your excellent communication skills and problem-solving abilities to assist customers in a friendly and professional manner. Requirements: â High school diploma or equivalent â Strong communication skills, both written and spoken â Ability to work independently â Access to a reliable high-speed internet connection â Proficient in basic computer applications â Previous customer service experience preferred â Flexibility to work various shifts, including weekends and holidays Responsibilities: â Handle incoming calls, emails, and chat inquiries from customers â Assist customers with flight reservations, cancellations, and modifications â Provide accurate information regarding policies, services, and promotions â Resolve customer complaints and issues competently and efficiently â Document and manage customer interactions in our database â Stay updated on product and service changes â Create a positive experience for every customer by demonstrating empathy and patience Benefits: â Comprehensive health and dental coverage â Paid training programs to ensure your success â Generous paid vacation and holiday time â Opportunities for career advancement within the company â Retirement plan with company match â Employee discounts on flights and other travel-related services Educational Qualifications: â High school diploma or equivalent required â Further education such as an associate? degree or higher is advantageous but not mandatory Experience: â Previous customer service experience preferred but not mandatory â Experience in the travel or airline industry is a plus Company Overview: American Airlines is a premier global carrier, dedicated to providing top-notch service and travel experiences to our passengers. We pride ourselves on our commitment to excellence and our pioneering approach to innovation in the aviation industry. As a member of our team, you?l be joining a company with a rich history and a bright future, where employee welfare and customer satisfaction are at the heart of everything we do. Join us and be part of a dynamic, growing team that values each employeeâs contribution to delivering outstanding service. Apply today and start your journey with American Airlines! Apply!