Anti - Financial Crime Unit Needs A FULL TIME Slovenian Speaking

An exciting opportunity: Slovenian Speaking Customer Service! This is an exciting Remote opportunity with an immediate start. A background in Fluency in Slovenian will be highly beneficial. This position comes with a salary of $24k - $30k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a Slovenian Speaking Customer Service representative to join our Anti-Financial Crime Unit. In this critical role, you will be responsible for providing exceptional customer support to clients dealing with financial crime issues, ensuring they receive timely and accurate information. As an integral part of our team, you will help safeguard the integrity of our clients' financial operations and contribute to combating financial crime effectively. Your proficiency in Slovenian will be essential as you will be interacting with clients from various regions, navigating complex inquiries, and delivering clear solutions. We pride ourselves on our commitment to excellence and look for team members who share our passion for making a difference. Join us in this rewarding position where you can utilize your skills and contribute to a meaningful cause while growing your professional career within our dynamic environment.

Responsibilities

• Provide exceptional customer service in Slovenian to clients inquiring about anti-financial crime measures.
• Manage and resolve customer complaints effectively and efficiently.
• Assist in identifying and reporting potential financial crime cases based on client interactions.
• Respond promptly to customer inquiries via phone, email, and chat channels.
• Collaborate with the Anti-Financial Crime Unit team to enhance client experience and operational efficiency.
• Prepare reports on customer interactions and feedback for continual improvement.
• Stay updated on financial crime regulations and best practices to provide informed support.

• Fluency in Slovenian, both written and spoken, is mandatory.
• Proven experience in customer service or related fields, preferably in financial services or compliance.
• Excellent communication skills with the ability to convey complex information clearly and concisely.
• Strong problem-solving skills and the ability to think critically in a fast-paced environment.
• Familiarity with anti-financial crime regulations and practices is a plus.
• Ability to work independently as well as part of a diverse team.
• Strong organizational skills and attention to detail to manage multiple inquiries efficiently.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...