Car Rental Department Invites Applications For FULL TIME

Car Rental Department is looking for a talented Portuguese Speaking Customer Service! This is an exciting Remote opportunity with an immediate start. You'll leverage your skills in Fluency in Portuguese and English to succeed. We offer a $24k - $36k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently looking for a Portuguese Speaking Customer Service Representative for the Car Rental Department. In this role, you will be the voice of our brand, assisting customers with their car rental inquiries and ensuring a seamless experience throughout their journey. Your fluency in Portuguese will be essential as you communicate with clients in their preferred language, providing them with accurate information about vehicle options, pricing, and policies. You'll play a crucial role in resolving issues, answering questions, and enhancing client satisfaction while working in a friendly and dynamic environment. This is a fantastic opportunity for someone who is passionate about customer service and the car rental industry. Join us at The House of Mercier, where your skills will make a significant impact on customer experiences and contribute to the growth of our service offerings.

Responsibilities

• Assist Portuguese-speaking customers with car rental inquiries via phone, email, and chat.
• Provide detailed information about rental policies, vehicle availability, and pricing options.
• Resolve customer complaints and issues swiftly and effectively.
• Process rental bookings and modifications accurately in the system.
• Document customer interactions and maintain accurate records of transactions.
• Collaborate with the operations team to ensure efficient vehicle preparation and delivery.
• Stay informed about promotions and new vehicle offerings to provide customers with up-to-date information.

• Fluency in Portuguese and English, both written and spoken.
• Previous experience in customer service or in the car rental industry is preferred.
• Strong communication and problem-solving skills.
• Ability to work in a fast-paced environment while maintaining a high level of service.
• Proficiency in using computer systems and customer service software.
• Attention to detail and organizational skills.
• Flexible availability, including the willingness to work evenings and weekends if necessary.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...