Automotive Insurance & Claims Department: FULL TIME Dutch

Automotive Insurance & Claims Department has an opening for a dedicated Dutch Speaking Customer Support! This is an exciting Remote opportunity with an immediate start. The role has a strong focus on Fluency in Dutch. We offer a Competitive salary.

🚗 Join Our Automotive Insurance Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for a Dutch Speaking Customer Support representative in the Automotive Insurance & Claims Department. If you are fluent in Dutch and have a passion for helping customers navigate their insurance claims, this role is tailor-made for you!

In this important position, you will assist Dutch-speaking customers with their inquiries and claims related to automotive insurance. Your goal will be to provide clear information and support, ensuring a smooth and stress-free experience for our clients. Be part of a dedicated team that is committed to excellence in service and customer satisfaction!

Your Responsibilities

• Provide exceptional customer support to Dutch-speaking clients in the automotive insurance sector via phone, email, and chat.
• Assist customers with inquiries regarding insurance policies, claim processes, and resolution of issues.
• Accurately document customer interactions and claims in our CRM system.
• Collaborate with team members to achieve service level goals and enhance customer satisfaction.
• Engage in continuous training to stay informed about industry standards and claim procedures.

• Fluency in Dutch (written and spoken) is essential. Please ensure that your native language and nationality is clearly stated in your C.V. and/or cover letter.
• Strong commitment to delivering high-quality customer service.
• Previous experience in customer support or within the insurance industry is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive and customer-focused attitude.
• Strong analytical skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple inquiries effectively.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks