Careermilard Amazon Customer Care Center - Work From Home

careermilard has an opening for a dedicated Amazon Customer Care Center - Work From Home $19/hour! An immediate start is available for this Remote-based position. This position requires a strong skillset in relevant areas. You can expect a salary of Competitive salary for this role.

Responsibilities:

Primary Accountabilities:

• Respond to presale inquiries by phone, email, and online chat regarding fit, fashion trends/styles, product availability, and specials. Guide customers through the ordering procedure online.
• Post-order inquiries regarding delivery, billing, and shipping should be addressed and resolved.
• Take advantage of a range of software tools to address client inquiries.
• Help consumers with both domestic and international concerns by working with outside shipping contractors.

Requirements:

We're looking for someone with:

• A high school graduation or its equivalent; Two or more years of experience in the retail, service, or customer service industries.
• Proficient in basic math with the ability to compute refunds before and after discounts, and apply specified percentages, tiered promotional codes, and partial discounts to orders. Exceptional communication skills, including the capacity to clearly and concisely communicate in writing and speech as well as to listen to and interpret customer needs.
• Excellent organizational, time-management, and prioritization abilities.
• Flexibility with a full-time schedule, including shift assignments on weekends and evenings; a keen eye for detail and a high level of accuracy; experience working under pressure in a high-volume environment while upholding standards for productivity, quality, and service; and a working knowledge of MS Office Suite and Internet Explorer.