Careermilard Announces FULL TIME Part - Time Insurance

Now hiring at careermilard for a Part-time Insurance Verification Specialist - Remote/at Home Work! This Remote position offers an immediate start for the right candidate. This position requires a strong skillset in relevant areas. We offer a Competitive salary.

Job highlights

Identified by Google from the original job post

Qualifications

• Excellent oral and written communication
• Superior customer service skills required - friendly, efficient, good listener
• Proficient use of the computer, keyboard functions and Microsoft Office
• Minimum typing requirement of 35 wpm
• Ability to multi-task
• Ability to work under pressure
• Excellent organization and time management skills
• Must be detail-oriented
• Have a desire to learn and grow within the Company

Benefits

• Friendly, casual work environment with full-time and part-time positions available
• Excellent earning potential - hourly wage plus bonus based on performance

Responsibilities

• As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database
• You must have a positive, helpful attitude with customers to quickly gather information and record it
• Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment
• Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed
• Clearly explain the application process to potential customers
• Accurately complete additional paperwork as needed
• Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database
• Transfer calls to appropriate department as needed
• Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's)

Job description

Job Description Part-Time Call Center Representative The Quality Assurance Department is responsible for verifying life and health insurance applications directly with potential customers. It is a vital part of our Company's New Business and Underwriting process. The information you verify and gather directly relates to determining whether the Company will decline or issue a policy. Summary Job?Description: We're looking for outgoing, hardworking individuals who are self-starters, can work independently and are detail oriented. As a Call Center Representative you'll handle inbound and outbound telephone calls with potential customers and accurately document the information on the appropriate database. You must have a positive, helpful attitude with customers to quickly gather information and record it. There is no cold calling and no phone sales. Friendly, casual work environment with full-time and part-time positions available. Excellent earning potential - hourly wage plus bonus based on performance. Primary duties & responsibilities: ? Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment ? Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed ? Clearly explain the application process to potential customers ? Accurately complete additional paperwork as needed ? Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database ? Transfer calls to appropriate department as needed ? Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's) Required Knowledge, Skills, & Abilities: ? Excellent oral and written communication ? Superior customer service skills required - friendly, efficient, good listener ? Proficient use of the computer, keyboard functions and Microsoft Office ? Minimum typing requirement of 35 wpm ? Ability to multi-task ? Knowledge of medical terminology and spelling a plus ? Ability to work under pressure ? Excellent organization and time management skills ? Must be detail-oriented ? Have a desire to learn and grow within the Company SCHEDULE: Tuesday - Friday 5PM - 9PM & Saturdays 8AM - Noon