Apply Now FULL TIME Polish Speaking Customer Service At Online

Looking for a skilled Polish Speaking Customer Service! We're looking for someone to start immediately in this Remote role. The role has a strong focus on Fluency in Polish and English. You can expect a salary of $24k - $30k per Year for this role.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a Polish Speaking Customer Service Representative for our Online Travel Department. In this role, you will play a pivotal part in delivering exceptional customer experiences to our Polish-speaking clientele. You will be the first point of contact for customers, providing them with assistance regarding their travel inquiries and ensuring they receive timely and accurate information. This position requires an individual who is not only fluent in Polish but also has excellent communication skills in English, as you will be collaborating with diverse teams to resolve customer issues. We pride ourselves on fostering a culture of continuous improvement and professional growth, providing opportunities for employees to advance their careers while contributing to the success of our clients. If you are passionate about travel, have a knack for problem-solving, and enjoy working in a dynamic environment, this could be the perfect opportunity for you to join The House of Mercier in making a difference in the travel experiences of our customers.

Responsibilities

• Provide exceptional customer support to Polish-speaking clients in the online travel department.
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist customers with their travel bookings, changes, and cancellations.
• Resolve any issues or complaints faced by customers effectively and efficiently.
• Maintain thorough knowledge of travel products and services to provide accurate information to clients.
• Document customer interactions and maintain accurate records in the customer management system.
• Collaborate with other departments to ensure customer satisfaction and service excellence.

• Fluency in Polish and English, both written and spoken.
• Proven experience in a customer service role, preferably within the travel industry.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Excellent problem-solving abilities and attention to detail.
• Proficient in using customer service software and tools.
• Flexibility to work varying shifts, including weekends and holidays.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...