Apply Now: FULL TIME German Speaking Customer Support For Online

Explore a new role with Online Content Moderators as a German Speaking Customer Support! We're looking for someone to start immediately in this Remote role. The role has a strong focus on Fluent in German (written and spoken). The compensation for this role is Competitive salary.

🚀 Join Our Team of Experts! Patrique Mercier Recruitment ES is looking for a German Speaking Customer Support representative specializing in Online Content Moderation. If you are fluent in German and have a keen interest in maintaining safe and engaging online environments, this role is perfect for you!

In this critical position, you will assist German-speaking users with inquiries related to online content moderation, ensuring that user experiences remain positive and secure. Be part of a dedicated team that values quality communication and supports the integrity of online platforms. If you're ready to take on this exciting challenge, we want to hear from you!

Your Responsibilities

• Provide outstanding customer support to German-speaking users through various communication channels.
• Assist users with inquiries about online content moderation policies and processes.
• Collaborate with content moderation teams to resolve user issues effectively and promptly.
• Maintain accurate records of customer interactions in our CRM system.
• Engage in ongoing training to stay updated on best practices in online content moderation.

• Fluency in German (written and spoken) is essential.
• A strong understanding of online content moderation and community guidelines.
• Previous experience in customer support is a plus but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive team player with a positive attitude.
• Strong problem-solving capabilities and attention to detail.
• Ability to work in a fast-paced environment while maintaining high-quality support.

·         Private Health Insurance

·         Training & Development

·         Performance Bonus

·         2 Extra Salaries Per Year Fully Paid Training

·         Fully Paid Relocation Package ( flight, transfer and hotel )

·         Free Greek Lessons, discounts and other perks