Aviation Department Is Looking For A FULL TIME Slovak Speaking

Looking for a skilled Slovak Speaking Customer Service! An immediate start is available for this Remote-based position. You'll leverage your skills in Fluency in Slovak and English to succeed. You can expect a salary of Competitive salary for this role.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently looking for a Slovak Speaking Customer Service Representative to join our Aviation Department. In this pivotal role, you will provide exceptional customer support to our clients in the aviation industry, ensuring they receive the highest standard of service. Your fluency in Slovak will be essential in addressing customer inquiries, booking arrangements, and resolving any issues related to our aviation services. This is a fantastic opportunity to work within a dynamic sector while leveraging your language skills to make a difference in client experiences. If you are passionate about customer service, possess strong communication skills, and are eager to work in a fast-paced environment, we invite you to apply to join The House of Mercier's dedicated team.

Responsibilities

In this role, you will:

• Provide top-tier customer service support to Slovak-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding aviation services, bookings, and flight information.
• Resolve customer issues and complaints quickly and efficiently.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with the aviation team to ensure seamless service delivery and adherence to client expectations.
• Stay informed about industry regulations and updates to provide current information to clients.
• Work towards maintaining high customer satisfaction and loyalty metrics.

• Fluency in Slovak and English, both written and spoken.
• Previous experience in customer service, particularly in the aviation or travel industry, is preferred.
• Strong communication and interpersonal skills with a customer-focused attitude.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Proficient in using customer service software and managing customer inquiries.
• Detail-oriented with strong organizational skills.
• Able to work flexible hours, including weekends and holidays, if required.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...