Careermilard CVS Health Customer Service Representative - WFH
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
Explore a new role with careermilard as a CVS Health Customer Service Representative -WFH! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.
Job Summary Job Type: Full-Time... Salary: Competitive Working Hours: Flexible Schedule Company: CVS Health Location: Remote Benefits: Health, Dental, Paid Training, Paid Vacations, Retirement Plan, Employee Discounts, Flexible Scheduling Are you passionate about providing exceptional customer service? Do you want to be part of a company that makes a difference in the health and well-being of individuals? CVS Health is seeking dedicated and empathetic Customer Service Representatives to join our team in a work-from-home capacity. Description CVS Health is looking for enthusiastic and detail-oriented individuals to join our customer service team. As a Customer Service Representative, you will provide support to our customers by addressing their inquiries, resolving issues, and ensuring satisfaction with our health care services. This is a full-time position with the flexibility to work remotely, allowing you to achieve a work-life balance while contributing to a leading health care company. Requirements ? High school diploma or equivalent ? At least one year of customer service experience ? Strong communication skills, both verbal and written ? Proficiency in Microsoft Office Suite and ability to navigate multiple computer systems ? Ability to work independently and in a team environment ? Exceptional problem-solving skills ? Reliable internet connection and a quiet, dedicated workspace Responsibilities ? Respond to customer inquiries via phone, email, and chat ? Resolve customer issues in a timely and efficient manner ? Provide information about products and services ? Process orders, forms, applications, and requests ? Maintain customer records by updating account information ? Escalate complex issues to appropriate departments ? Achieve performance targets and adhere to quality standards Benefits ? Comprehensive health, dental, and vision insurance ? Paid training programs ? Paid vacation and holidays ? 401(k) retirement plan with company match ? Employee discounts on products and services ? Flexible scheduling opportunities Educational Qualifications ? High school diploma or equivalent (required) ? Associate or Bachelor?s degree (preferred) Experience ? Minimum of one year of customer service experience ? Experience in the health care industry is a plus but not required Company Overview CVS Health is a leading health care innovation company with a simple and clear purpose: helping people on their path to better health. We are a diversified health services company with over 300,000 employees, including more than 40,000 physicians, pharmacists, nurses, and nurse practitioners. At CVS Health, we are committed to providing high-quality care, improving patient outcomes, and making health care accessible and affordable for all. Join us in our mission to transform the health care landscape and make a positive impact on the lives of millions of individuals. If you are passionate about customer service and want to be part of a health care leader, apply today to join the CVS Health team and start making a difference from the comfort of your home! Apply For This Job Apply!