Careermilard Internal Account Manager ( Work From Home ) - Now
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
careermilard has an opening for a dedicated Internal Account Manager! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.
About the position The Internal Account Manager (IAM) at Quest Diagnostics plays a crucial role in driving sales and managing accounts within a designated territory. This position focuses on lead generation, upselling laboratory diagnostic services, and maintaining strong relationships with clients through tele-sales and occasional in-person visits. The IAM is expected to work remotely while residing in the Los Angeles area, collaborating closely with Account Executives to grow the business and enhance customer satisfaction. Responsibilities ? Develop and implement sales plan to target accounts for growth in line with regional market strategy. , ? Manage account inquiries to minimize account attrition and negative volume variance. , ? Assist field sales staff by prospecting new business opportunities and evaluating potential growth opportunities of existing clients. , ? Analyze targeted accounts and develop recommendations to acquire their business through information collection, marketing initiatives, sales call cycle, etc. , ? Drive sales through pre-call planning, post-call analysis, and follow-up. , ? Analyze the utilization/profitability of existing accounts and develop action plans to increase returns. , ? Educate customers on all new products and services through telemarketing. , ? Implement Integrity Selling on all sales calls; engage the Why Quest messaging. , ? Maintain knowledge of all connectivity products and solutions (i.e. Care 360, EMR interfaces, QDRS). , ? Develop and maintain knowledge of tests and services provided by competitors to enhance Quest Diagnostics' market position. , ? Field travel to build stronger relationships and close select leads with AEs. , ? Utilize SalesForce.com and complete all administrative tasks on time. , ? Ensure compliance with all company policies and government regulations. , ? Manage other projects/responsibilities as assigned by manager. Requirements ? 1+ year of professional experience; sales experience preferred. , ? Demonstrated solid communication skills, both oral and written. , ? PC skills, including knowledge of Microsoft Software. , ? Bachelor's Degree (Required) Nice-to-haves Benefits ? Medical/Prescription Drugs , ? Dental , ? Vision , ? Flexible Spending Accounts (FSAs) , ? Supplemental Health Plans , ? 401(k) Plan - Company match dollar-for-dollar up to 5% , ? Employee Stock Purchase Plan (ESPP) , ? Supplemental Life Insurance , ? Dependent Life Insurance , ? Short- and Long-Term Disability buy-up , ? Blueprint for Wellness , ? Emotional Well-Being Resources , ? Educational Assistance , ? Paid time off / Health Time , ? Variable Compensation Plans , ? Sales Incentive Plans