Automotive Department Is Hiring A Polish Speaking Customer

Automotive Department is looking for a talented Polish Speaking Customer Service! An immediate start is available for this Remote-based position. The role has a strong focus on Fluency in Polish and English. We offer a $24k - $36k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently looking for a Polish Speaking Customer Service Representative to join the Automotive Department of a leading automotive company. In this role, you will utilize your language skills to assist Polish-speaking customers with their inquiries related to automotive products and services. Your main responsibilities will include providing exceptional customer support, addressing questions about vehicle features, facilitating service appointments, and resolving any issues that customers may encounter. As a key member of the automotive team, you will play an integral role in maintaining customer satisfaction and loyalty within a fast-paced environment. If you are passionate about the automotive industry, possess excellent communication skills, and thrive in a customer-centric role, we invite you to apply for this exciting opportunity at The House of Mercier, where we empower our employees to achieve success and contribute to the growth of our client's business.

Responsibilities

What Your Day Might Look Like:

• Assist Polish-speaking customers via phone, email, and chat with inquiries related to automotive services and products.
• Provide information on vehicle specifications, promotions, and services offered by the company.
• Schedule service appointments and ensure timely follow-up with customers.
• Resolve customer complaints and issues in a professional manner.
• Document customer interactions accurately and maintain up-to-date records in the CRM system.
• Collaborate with technical and sales teams to provide comprehensive support.
• Stay informed about industry trends and product updates to deliver accurate information to clients.

• Fluency in Polish and English, both written and spoken.
• Previous experience in customer service, ideally within the automotive industry.
• Strong communication skills and the ability to effectively assist customers.
• Problem-solving abilities and a customer-focused mindset.
• Familiarity with automotive products and services is a plus.
• Proficient in using CRM systems and customer service software.
• Ability to work flexible hours, including evenings and weekends if required.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...