Activate Talent Seeks FULL TIME 34806423875 - Customer & Partner

Your next career move starts here: 34806423875 - Customer & Partner Support Representative! We're looking for someone to start immediately in this Remote role. Key to this role is your expertise in Excellent communication skills. You can expect a salary of Competitive salary for this role.

Position: Customer and Partner Support Representative
Job Type: Full-Time - 100% Remote
Working hours: M-F (CET Timezone)

Our Client:

Our client is one of Sweden's leading experience providers, offering over 400 unique activities, from adventure sports to dining and wellness experiences. With a strong presence in 50+ cities, they have sold over 800,000 experiences since 2009. Committed to sustainability, they have been CO₂ neutral since 2016.

Role Overview:

We are looking for Customer & Partner Support Representatives to assist both customers and experienced providers with inquiries, issues, and general support needs. If you have excellent communication skills and a passion for customer service, we want to hear from you!

Key Responsibilities:

• Provide support to customers and partners via email, chat, and phone.
• Assist experience providers with onboarding, troubleshooting, and operational questions.
• Handle customer inquiries, complaints, and refund/exchange requests professionally.
• Work closely with internal teams to resolve support tickets efficiently.
  
  

Preferred Qualifications:

• Strong written and verbal communication skills.
• Fluency in Danish and/or other European languages is a plus but not mandatory.
• Atleast 2 years prior experience in customer support or partner management is an advantage but not required.
• Ability to multitask and handle a high volume of inquiries in a professional manner.