Apply Today FULL TIME German Speaking Customer Service

Now hiring at Online Learning & Ed-Tech Department for a German Speaking Customer Service! This is an exciting Remote opportunity with an immediate start. Key to this role is your expertise in Fluency in German. You can expect a salary of $30k - $45k per Year for this role.

Patrique Mercier Recruitment ES is excited to announce an opportunity for a German-speaking Customer Service Representative to join the Online Learning & Ed-Tech Department! If you are passionate about education and technology, and you thrive in a supportive customer service environment, this role is tailored for you. In this position, you will assist German-speaking clients with their inquiries, providing guidance and support related to our innovative online learning platforms. Join us in making a difference in the education sector while ensuring customers receive premium service!

Your Responsibilities

• Provide exceptional customer support to German-speaking users through various communication channels.
• Assist clients with technical issues, inquiries, and feedback regarding online learning products.
• Maintain a friendly and professional demeanor in all customer interactions.
• Document interactions and solutions accurately to contribute to product improvement.
• Collaborate with the education team to enhance user experience and satisfaction.
• Participate in training to stay informed about product updates and best practices.

• Fluency in German (both written and spoken) is essential. Please ensure that your nationality and native language is clearly stated.
• Genuine interest in online education and technology.
• Prior experience in customer service is a plus, but not mandatory.
• Excellent communication and interpersonal skills.
• Problem-solving ability and a patient, empathetic approach to customer interactions.
• Strong organizational skills and attention to detail.
• Willingness to learn and adapt in a fast-paced environment!

• ·         Private Health Insurance
• ·         Training & Development
• ·         Performance Bonus
• ·         2 Extra Salaries Per Year Fully Paid Training
• . Above Average Greek Salary
• ·         Fully Paid Relocation Package ( flight, transfer and hotel )
• ·         Free Greek Lessons, discounts and other perks