Apply Now Careermilard Online Chat Specialist - Distributed

Explore a new role with careermilard as a Online Chat Specialist! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

About Us Cartref House is dedicated to providing exceptional customer service. We are seeking a highly motivated and professional Online Chat Specialist to join our team and help us deliver top-notch support to our clients... Responsibilities ? Customer Support: Provide timely and accurate responses to customer inquiries via online chat. ? Issue Resolution: Troubleshoot and resolve customer issues efficiently, escalating complex problems when necessary. ? Product Knowledge: Maintain a deep understanding of our products and services to assist customers effectively. ? Documentation: Accurately document customer interactions and issues in our support system. ? Engagement: Engage with customers to ensure a positive experience and build long-term relationships. ? Feedback: Gather customer feedback and share insights with the team to improve our services. ? Team Collaboration: Work closely with other team members to ensure a consistent and high-quality customer experience. Qualifications ? Excellent written communication skills. ? Previous experience in customer service or a related field. ? Strong problem-solving skills and attention to detail. ? Ability to multitask and manage time effectively. ? Proficiency with chat support software and customer service tools. ? Ability to work independently and as part of a team. ? High school diploma or equivalent; additional qualifications are a plus. Benefits ? Competitive hourly wage ? Flexible working hours ? Health and dental insurance ? Retirement savings plan ? Opportunities for career advancement ? Comprehensive training and support Apply!