Apply Now Patrique Mercier Recruitment PT: FULL TIME Swedish

Join our dynamic team at Patrique Mercier Recruitment PT as a Swedish Speaking Customer Service - Remote! This is an exciting Remote opportunity with an immediate start. Key to this role is your expertise in Fluency in Swedish and English. A salary of $24k - $30k per Year is offered.

Patrique Mercier Recruitment PT is pleased to present a fantastic opportunity for a Swedish Speaking Customer Service Representative to work remotely in Greece. This role is designed for individuals who are passionate about providing exceptional customer support while enjoying the flexibility of remote work. You will be responsible for assisting Swedish-speaking customers with their inquiries, concerns, and requests, ensuring a high-quality experience with the company's products and services. If you possess excellent communication skills and a customer-first mindset, we welcome you to join our dedicated team!

Key Responsibilities

• Deliver outstanding customer service in Swedish by responding to inquiries related to products and services.
• Resolve customer issues efficiently and effectively to maintain high satisfaction levels.
• Accurately document customer interactions in the CRM system for follow-up and quality assurance.
• Collaborate with internal teams to escalate complex cases that require specialized attention.
• Stay updated on product offerings and company policies to provide informed assistance to customers.
• Engage proactively with customers to ensure their needs are met and enhance their overall experience.
• Participate in ongoing training and development to enhance your skills and product knowledge.

• Fluency in Swedish is required, along with strong English communication skills, both written and spoken.
• Previous experience in customer service, particularly in a remote environment, is preferred.
• Ability to problem-solve and think critically when addressing customer concerns.
• Excellent verbal and written communication skills, enabling effective interaction with customers.
• Strong multitasking abilities, with a knack for organizing and prioritizing tasks.
• Attention to detail and a commitment to maintaining high service standards.
• A positive attitude and a genuine interest in helping customers while representing the company professionally.

• Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
• Professional growth & development opportunities.
• Competitive performance bonuses.
• Competitive monthly salary + 2 extra salaries per year.
• Health care benefits and numerous other discounts.
• Fully paid training by certified instructors.
• State of the art premises, providing a great working environment with relaxing break areas.
• Special events as well as community & social responsibility initiatives.
• Referral Program: Bring your friends and receive great bonuses!
• Free Greek language courses.
• Work for a Great Place to Work-Certified Company.