Careermilard Invites Applications For FULL TIME WFH Customer

careermilard has an opening for a dedicated WFH Customer Service Representative! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. We offer a Competitive salary.

Looking for a Work From Home Opportunity? We have WFH Customer Service Representative positions available for US based applicants. At The Connection, we partner with a wide variety of well-known companies and industries to provide exceptional customer service and support. Call Center Representative Responsibilities... ? Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. ? Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. ? Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. ? Building lasting relationships with clients and other call center team members based on trust and reliability. ? Utilizing software, databases, scripts, and tools appropriately. ? Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service. ? Making sales or recommendations for products or services that may better suit client needs. ? Taking part in training and other learning opportunities to expand knowledge of the company and position. ? Adhering to all company policies and procedures. Call Center Representative Requirements: ? High School Diploma or equivalent ? More education or experience may be beneficial ? Exceptional customer service, active listening, and verbal and written communication skills ? Proficiency with computers, especially with CRM software ? Strong typing skills? ability to type 20+ WPM ? Ability to ask prying questions and diffuse tense situations ? Strong time management and decision making skills ? Adaptability and accountability The Equipment You will Need ? Your own Windows-based PC computer with the required technical specifications (Chromebooks and Macs are not compatible) ? Hard-wired, high speed internet >9 mpbs (check yours at Speed.com) ? A dedicated telephone (landline) or smart phone/device is required at all times during employment ? USB Headset ? Video Camera We offer work from home opportunities, paid online training, medical, dental, life insurance, 401k plan options, paid time off and competitive pay. If you are looking for a work from home opportunity apply today! The Connection is an EEO/Affirmative Action Employer M/F/D Job Type: Full-time Benefits: ? 401(k) ? Dental insurance ? Health insurance ? On-the-job training ? Paid time off ? Referral program ? Work from home Experience level: ? 1 year Shift: ? Day shift ? Evening shift ? Morning shift Weekly day range: ? Monday to Friday Work setting: ? Remote People with a criminal record are encouraged to apply Application Question(s): ? Applicant understands that they will be required to submit to a background check as part of the hiring process. Education: ? High school or equivalent (Required) Experience: ? Customer Service: 1 year (Preferred) Work Location: Remote Apply!