Apply Today Portuguese Speaking Customer Service At Car Rental

An exciting opportunity: Portuguese Speaking Customer Service! Based in Remote, this role is available for an immediate start. Key to this role is your expertise in Fluent in Portuguese and English. A salary of $24k - $48k per Year is offered.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a dynamic and enthusiastic Portuguese Speaking Customer Service Representative for a leading car rental company. In this role, you will be a pivotal part of the customer service team, delivering exceptional support to our clients in Portuguese-speaking regions. The ideal candidate will possess outstanding communication skills and a passion for providing top-notch customer service. Your ability to navigate challenges and find solutions will contribute significantly to the customer experience. This position offers a unique opportunity to join a company that values innovation and personal growth. As a representative, you will be responsible for ensuring customer satisfaction while promoting the car rental brand. If you are looking for a rewarding career where you can make a direct impact while developing your skills in the consumer services industry, we encourage you to apply and be part of our committed team at The House of Mercier.

Responsibilities

In this role, you will:

• Provide exceptional customer service to Portuguese-speaking clients via phone, email, and chat.
• Assist customers with rental inquiries, quotes, and bookings in a timely manner.
• Resolve customer issues and complaints efficiently, ensuring a high level of satisfaction.
• Handle and process rental agreements and transactions accurately.
• Maintain up-to-date knowledge of car rental policies, procedures, and promotional offers.
• Collaborate with team members to improve customer service processes and workflows.
• Document customer interactions and feedback to enhance service quality and reporting.

• Fluent in Portuguese and English, both written and spoken.
• Previous experience in customer service or a related field is preferred.
• Strong communication and interpersonal skills to engage with customers effectively.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Proficiency in using computer systems and customer service software.
• Excellent problem-solving skills and a customer-focused mindset.
• Availability to work flexible hours, including weekends and holidays.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...