Careermilard: FULL TIME Part - Time Customer Service And IT

Your next career move starts here: Part-time Customer Service And IT Support Representative! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. The compensation for this role is Competitive salary.

Job Description: We are seeking a friendly and tech-savvy individual to join our team as a Customer Service and Level 1 IT Support Representative. This part-time, remote position is perfect for someone who excels at assisting customers with account questions, billing inquiries, and basic technical support. Key Responsibilities: ? Provide exceptional customer service via phone. ? Address and resolve customer account and billing inquiries. ? Assist customers with Level 1 IT support, including troubleshooting internet connectivity and account access. ? Document customer interactions and maintain accurate records. ? Escalate complex issues to higher-level support when necessary. Schedule: ? Weekdays: 5 PM ? 10 PM (Monday to Friday). ? Weekends: 10 AM ? 8 PM (Saturday and/or Sunday). Qualifications: ? Strong communication skills and a customer-first mindset. ? Basic technical knowledge, including familiarity with internet and network troubleshooting. ? Ability to work independently and manage time effectively. ? Reliable high-speed internet connection and a working computer at home. ? A quiet, dedicated home workspace free of distractions. ? Previous experience in customer service or IT support is a plus but not required. What We Offer: ? Flexible part-time schedule that fits around your life. ? Competitive hourly pay. ? Paid training to ensure your success. ? The opportunity to gain experience in customer service and IT support. How to Apply: Submit your resume and a brief cover letter detailing your customer service or technical support experience. Let us know your availability for evenings and weekends. Job Type: Part-time Pay: $12.00 - $13.50 per hour Expected hours: 20 ? 25 per week Schedule: ? Evening shift ? Weekends as needed Work Location: Remote Apply!