Careermilard Front Desk Agent ( Remote ) - Hiring Now

Explore a new role with careermilard as a Front Desk Agent! This Remote position offers an immediate start for the right candidate. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.

Job description Job Summary We're looking for a dedicated and friendly Front Desk Agent to join our team! With a warm smile and engaging personality, you'll be the first point of contact for our guests, providing amazing service and creating a welcoming atmosphere. This role calls for excellent communication and the ability to juggle a few tasks at once without breaking a sweat. Whether you're new to the hospitality industry and hungry to learn or a seasoned professional with exceptional guest service skills, we invite you to join our team! The Front Desk Agent will play a crucial role in guest relations and operations, exceeding expectations for all guests. Responsibilities ? Greet and engage guests with a smile, showing a warm, welcoming and friendly demeanor. ? Be the friendly face that welcomes guests at check-in and leaves a lasting impression at check-out. ? Give amazing service by helping guests with their questions and sorting out any issues quickly and with the utmost care. ? Bring your curiosity to learn, engage guests with a smile, and always find a way to say ?yes? to exceptional service! ? Work closely with the sales team and keep them in the loop on any business leads you come across! ? Keep track of room availability and reservations, making sure everything?s in order. ? Answer the phone with a smile and make sure guests feel welcomed and heard every time. ? Pitch in with day-to-day tasks, working closely with housekeeping and maintenance to keep things running smoothly. ? Share great tips about local attractions, food, services, and amenities to help guests make the most of their stay. ? Help guests in their preferred language whenever you can, making them feel right at home. Qualifications ? Previous experience in customer service and loyalty programs preferred. ? Strong guest relations skills with a focus on exceeding guest expectations. ? Excellent communication skills, both verbal and written. ? Understanding and practicing phone etiquette is essential and required. ? Ability to work flexible hours, including nights and weekends. ? Multilingual abilities are highly desirable to cater to diverse guests. ? Ability to engage guests, smile and make them feel valued. Job Type: Part-time Pay: $14.00 - $16.00 per hour Expected hours: 20 ? 32 per week Benefits: ? Employee discount Schedule: ? Day shift ? Evening shift ? Holidays ? Morning shift ? Night shift Shift availability: ? Day Shift (Required) ? Night Shift (Required) Ability to Commute: ? Cedar Park, TX 78613 (Required) Work Location: In person