Careermilard: FULL TIME Customer Service Agent Position

Now hiring at careermilard for a Customer Service Agent! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

Job Summary of Customer Service Agent: As a Customer Service Agent at XPO Logistics, you'll: Assist customers and business partners via telephone and email; Handle customer complaints in a calm, professional manner; Diagnose, assess and resolve problems or issues; Monitor progress of delivery routes; Scan haul-away pods and verify stamps; Process changes or cancellations to delivery orders Your customary daily operations and functions that you will conduct routinely: ? Bill shipments according to applicable tariffs and pricing agreements ? Recognize and resolve documentation errors ? Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions ? Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing About XPO: XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you?re looking for a growth opportunity, join us at XPO.We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.