Careermilard Is Hiring A Call Center Agentus ONLY - Remote

An exciting opportunity: Call Center Agentus ONLY! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. We offer a Competitive salary.

About the job Call Center Agent (100% Remote) US ONLY JOB OVERVIEW: ? Customer Care Representative Full-Time ? Reports to Customer Care Team Lead ? 100% Remote work from home! RESPONSIBILITIES: ? Answer customers' inquiries with exceptional customer service skills (with an opportunity to be trained on all of our responsive channels depending on volume needs) ? Delivers quality customer satisfaction with every contact ? Meets key individual productivity metrics in line with department goals ? Displays understanding and follow through with policies and guidelines ? Communicate to management regarding issues ? Other duties as assigned SKILLS: ? Strong verbal and written communication skills ? Fast typing speed (at least 50 wpm or above) ? Tech-savvy and a fast learner ? Customer-focused ? Ability to work under stress to achieve targets ? Previous experience with Zendesk is a plus ? College degree or equivalent preferred EQUIPMENT, INTERNET AND WORKSPACE REQUIREMENTS: ? A desktop or laptop (2015 or newer, Mac or PC) ? A voice-capable headset, and a webcam to carry out training and work duties. ? Access to high-speed internet with hardwired (ethernet) capability (at least 100 Mbps download speed) with no latency when handling contacts, and communicating with peers/managers via Slack or Zoom. ? A (non-public) dedicated workspace that is free from noise or distraction Apply!