Careermilard Invites Applications For FULL TIME Income Protection

careermilard is looking for a talented Income Protection Claims / Quality Assurance Assessor! Based in Remote, this role is available for an immediate start. This position requires a strong skillset in relevant areas. You can expect a salary of Competitive salary for this role.

Due to continued growth my client, a household name in the UK insurance industry, currently seeks an experienced Income Protection Claims / Quality Assurance Assessor to join their friendly team (remote or hybrid). Duties will include: ? Managing claims where complaints or technical issues have been raised regarding customer outcomes ? Taking ownership of appeals and complaints and ensuring that they are handled in a fair, compliant and transparent fashion. ? Analysing claims files to ensure claims have been assessed fairly and requesting further evidence where required ? Handling all aspects of customer communication throughout the claims process. ? Liaising with internal and external sources in order to secure all necessary information in order to effectively assess claims. ? Use of technical expertise, medical knowledge and logical reasoning to confirm validity of initial claims decision or make necessary changes required to provide the customer with a fair outcome. ? Identifying... potentially fraudulent claims and raising concerns with the management team. ? Support less experienced colleagues with training and development. ? Handling complex and contentious claims involving fraud or potential litigation. ? Providing input into opportunities for process and procedural improvement. Applicants must possess a proven background in Income Protection (or medical) claims with the ability to logically assess through to conclusion. You will possess good all round medical knowledge along with a thorough understanding of claims processes and philosophy. Excellent communication skills are a pre-requisite along with the ability to handle sensitive situations using empathy and understanding. This is a great opportunity to join a leading insurer offering flexible working, a generous remuneration, benefits and bonus package, great working environment and outstanding prospects for development Apply!