Amazon Virtual Customer Service Rep ( FULL TIME ) - Careermilard

An exciting opportunity: Amazon Virtual Customer Service Rep! An immediate start is available for this Remote-based position. This position requires a strong skillset in relevant areas. This position comes with a salary of Competitive salary.

Core Duties & Responsibilities:

• Provide timely and professional support to Amazon customers through various communication channels (phone, email, chat).
• Resolve customer concerns by providing accurate and clear information, offering solutions, and addressing inquiries with empathy.
• Manage customer interactions with a focus on first-contact resolution.
• Maintain a positive and professional demeanor in all customer communications.
• Utilize multiple systems to access customer information and deliver solutions efficiently.
• Work independently and efficiently while adhering to company guidelines and performance metrics.

What You Bring to the Table:

• High school diploma or equivalent.
• Previous customer service experience (remote experience a plus).
• Strong communication skills, both verbal and written.
• Ability to navigate and multitask on multiple computer applications.
• Availability to work in flexible shifts, including weekends and holidays.
• A quiet, dedicated workspace with reliable internet connection.

What We Offer:

• Competitive hourly pay.
• Flexible work hours and remote work options.
• Amazon benefits package including health, dental, and vision coverage.
• Opportunities for career growth and advancement.