Careermilard Hiring: FULL TIME American Express Online Support
Posted 2025-06-13
Remote, USA
Full Time
Immediate Start
Join our dynamic team at careermilard as a American Express Online Support Agent- Currently Recruiting! This is an exciting Remote opportunity with an immediate start. This position requires a strong skillset in relevant areas. We offer a Competitive salary.
Key Responsibilities:In this role, you will:
- Assist customers with inquiries related to their accounts, products, and services via online chat, email, or messaging platforms.
- Provide accurate information and solutions in a professional, friendly, and timely manner.
- Handle customer concerns or complaints with empathy and resolve issues effectively.
- Ensure compliance with company policies, procedures, and security guidelines.
- Collaborate with team members to enhance service delivery and achieve team goals.
What You Bring to the Table:
- Strong communication skills, both written and verbal.
- Prior experience in customer service or support (preferred).
- Ability to handle multiple tasks in a fast-paced online environment.
- Tech-savvy with familiarity in using customer support tools and platforms.
- Self-motivated, reliable, and capable of working independently.
- Flexibility to work in shifts, including evenings and weekends.
Your Rewards & Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development within American Express.
- Comprehensive training to ensure your success in the role.
- A supportive and inclusive team environment.