Careermilard Invites Applications For FULL TIME Online Customer

Your next career move starts here: Online Customer Service Representative! We're looking for someone to start immediately in this Remote role. This position requires a strong skillset in relevant areas. A salary of Competitive salary is offered.

Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our customers, addressing their inquiries, and ensuring a positive experience with our company. The ideal candidate will possess strong communication skills, a customer-focused mindset, and the ability to handle various customer interactions effectively. Working Shift: 9:00 am to 6:00 pm Mountain Time, Monday to Friday Responsibilities ? Respond to customer inquiries via phone, email, or chat in a timely and professional manner. ? Provide accurate information regarding products and services to assist customers in making informed decisions. ? Handle outbound calling to follow up on customer inquiries or feedback. ? Maintain detailed records of customer interactions and transactions in our computerized system. ? Utilize effective phone etiquette to ensure a pleasant experience for every caller. ? Collaborate with team members to resolve complex issues and improve overall customer satisfaction. ? Identify opportunities for upselling or cross-selling products during customer interactions. ? Stay updated on product knowledge and company policies to provide accurate assistance. Requirements ? Previous experience in a customer service or call center environment is preferred. ? Strong computer skills with the ability to navigate multiple software applications efficiently. ? Excellent verbal and written communication skills, with an emphasis on clear and polite interaction. ? Ability to demonstrate patience and empathy when dealing with challenging situations or customers. ? Strong problem-solving skills and the ability to think critically under pressure. ? A positive attitude and willingness to learn about new products and services as they become available. Join us in delivering outstanding service that makes a difference! Job Type: Full-time Pay: $11.00 - $13.00 per hour Expected hours: 45 per week Benefits: ? Work from home Shift: ? Day shift Work Location: Remote