Automotive Industry Needs A Distributed French Speaking Customer

Now hiring at Automotive Industry for a French Speaking Customer Service! This is an exciting Remote opportunity with an immediate start. You'll leverage your skills in Fluent in French and English to succeed. The compensation for this role is $24k - $30k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a French Speaking Customer Service Representative for the Automotive Industry to join our dynamic team. This position offers the opportunity to work with a leading automotive company, providing exceptional customer support and service to their clients. As a vital part of our team, you will play a key role in delivering outstanding service, resolving customer inquiries, and ensuring satisfaction in a fast-paced environment. Candidates should be passionate about customer service and possess excellent communication skills in both French and English. The ideal applicant will thrive in a collaborative atmosphere, be detail-oriented, and demonstrate a strong ability to multitask effectively. If you aspire to contribute to a customer-focused culture in a thriving sector, we invite you to apply and join us in shaping remarkable experiences for customers globally.

Responsibilities

• Provide exceptional customer service in French and English to automotive clients and customers
• Respond to customer inquiries via phone, email, and chat in a timely manner
• Resolve customer issues and complaints with empathy and professionalism
• Collaborate with team members to improve customer service processes
• Maintain a deep understanding of automotive products and services
• Document customer interactions accurately in the system
• Follow up with customers to ensure satisfaction and address any ongoing concerns

• Fluency in French and English, both written and spoken
• Proven experience in customer service or a related field
• Strong communication and interpersonal skills
• Ability to handle challenging situations with patience and professionalism
• Familiarity with the automotive industry is a plus
• Proficient in using customer service software and tools
• Strong organizational skills and attention to detail

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...