Car Rental Department - FULL TIME Latvian Speaking Customer

Explore a new role with Car Rental Department as a Latvian Speaking Customer Service! This is an exciting Remote opportunity with an immediate start. The role has a strong focus on Fluency in Latvian and English. We offer a $24k - $30k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We are currently seeking a Latvian Speaking Customer Service Representative to join our client’s Car Rental Department. This is an exciting opportunity for individuals who are passionate about providing exceptional customer service and have a flair for communication. In this role, you will be the face of the company, assisting customers in navigating their car rental needs and ensuring their experience is smooth and enjoyable. Your fluency in Latvian will be critical in engaging with our diverse clientele effectively. You will have the opportunity to work in a dynamic environment that values customer satisfaction and seeks to cultivate a friendly and supportive team atmosphere. If you thrive in a fast-paced setting and are eager to contribute to a team that proudly represents excellent service, then this role is for you. By becoming part of our client’s team, you will be enabling customers to access a broader range of vehicles, ultimately making their journeys easier and more enjoyable. Join us in revolutionizing the car rental experience for our customers.

Responsibilities

• Assist customers with their car rental inquiries via phone, email, and chat in Latvian and English.
• Provide accurate information regarding vehicle availability, pricing, and rental policies.
• Process customer bookings and modifications efficiently and accurately.
• Resolve customer complaints and issues with professionalism and empathy.
• Ensure a high level of customer satisfaction through proactive communication and follow-up.
• Collaborate with team members to improve customer service processes and solutions.
• Stay updated on product knowledge and car rental services to inform customers effectively.

• Fluency in Latvian and English, both written and spoken.
• Previous experience in customer service or a related field is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-oriented mindset.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient with computer systems and customer service software.
• A positive attitude and a willingness to learn and grow within the role.

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...