Car Leasing & Financing Department Offers FULL TIME Portuguese

Your next career move starts here: Portuguese Speaking Customer Support! This is an exciting Remote opportunity with an immediate start. You'll leverage your skills in Fluency in Portuguese and English to succeed. The compensation for this role is $30k - $45k per Year.

Mercier Consultancy is excited to announce a vacancy for a Portuguese Speaking Customer Support Representative in our Car Leasing & Financing Department for one of our clients! In this important Entry Level role, you will serve as the first point of contact for our Portuguese-speaking clients, assisting them with inquiries related to car leasing and financing options. Your expertise and support will be crucial in helping clients navigate their choices and make informed decisions.

If you have a passion for customer service and a desire to work in the automotive industry, this position offers an exceptional opportunity to join a dedicated team. You will play a key role in enhancing client satisfaction and fostering long-lasting relationships.

Responsibilities

• Respond to customer inquiries in Portuguese via phone, email, and chat
• Assist clients with questions regarding car leasing and financing options
• Document customer interactions and resolutions accurately in our CRM system
• Collaborate with the finance team to resolve client issues and concerns
• Provide detailed and relevant information about leasing terms, conditions, and processes
• Gather and analyze client feedback to help improve services
• Participate in training sessions to stay updated on products and industry trends

• Fluency in Portuguese and English, both written and verbal
• Previous experience in customer support, preferably in the automotive or finance sector
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• A proactive approach toward ensuring customer satisfaction
• Ability to manage multiple inquiries efficiently in a fast-paced environment
• Familiarity with customer support tools and CRM systems

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Relocation Package ( Flight, Transfer and Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Free Greek Course
• More Benefits and Discounts
• And More...