Aviation Department: FULL TIME Polish Speaking Customer Service

Your next career move starts here: Polish Speaking Customer Service! We're looking for someone to start immediately in this Remote role. The role has a strong focus on Strong communication skills. We offer a $24k - $36k per Year.

The House of Mercier is an innovative recruitment agency dedicated to matching talented individuals with exciting career opportunities across the world. We pride ourselves on establishing meaningful connections between candidates and employers, ensuring that every placement is a perfect fit. Our commitment to excellence and deep understanding of the job market empowers us to find the right talent for a variety of industries. We are currently looking for a skilled Polish Speaking Customer Service Representative for our Aviation Department. This role is integral to providing exceptional support to our clients and their customers in the aviation sector. As a member of our dynamic team, you will play a crucial role in delivering high-quality service, ensuring customer satisfaction, and promoting a positive image of the company. This position is ideal for an individual who possesses strong communication skills, a proactive approach, and a passion for the aviation industry. If you're looking to join a forward-thinking agency where your contributions matter, we invite you to apply and become a part of our journey toward excellence in customer service.

Responsibilities

Core Duties & Responsibilities:

• Provide exceptional customer service to Polish-speaking clients in the aviation sector
• Handle incoming inquiries via phone, email, and chat in Polish and English
• Assist in resolving customer complaints and issues promptly and effectively
• Maintain a thorough knowledge of our aviation services and offerings
• Document all customer interactions and feedback in our CRM system
• Collaborate with other departments to ensure seamless service delivery
• Provide feedback to management regarding customer trends and needs in the aviation market

• Fluent in Polish and English, both written and spoken
• Experience in customer service or a related field, preferably in aviation
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment and manage multiple tasks
• Proficient in using CRM systems and customer service software
• Excellent problem-solving abilities and attention to detail
• A passion for the aviation industry and customer satisfaction

Monthly Salary

2 Extra Salaries Per Year

Fully Paid Training

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Monthly Performance Bonus

Private Insurance

And More...